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Safety Advice

Accommodation

It is recommended that you:

  • Never Leave your luggage unattended
  • Store valuables in your hotel safety deposit box
  • Keep your room locked at all times
  • Hand in your room keys or cards whenever you leave your hotel

Sightseeing and Entertainment

It is recommended that you:

  • Use registered, qualified tour guides
  • Do not leave handbags under tables, on the backs of chairs or on restroom hooks
  • Travel in groups, especially if you are visiting a nightclub, bar or shebeen you have not been to before
  • Do not make use of train services at night, if at all possible

Money and Travel Documents

It is recommended that you:

  • Travel with certified copies of your valuable documents, and keep originals in a safe place
  • Countersign no more than half your travellers' cheques
  • Separate your cash and credit cards, and do not carry all your cash/travellers' cheques with you during the day
  • Rather store half of them in your hotel room safe
  • Do not allow strangers to assist you with ATM transactions. If your card gets stuck, immediately call that ATM'S helpline number
  • Be alert, and never turn your back while your ATM card is in the machine
  • Report lost passports and visas, without delay, to the specific country's Police Services.  Your country's embassy or consulate should be contacted as well.

Mountain Tips

  • Do not walk alone. Always ensure that you are in a group of at least 4 people
  • Take your mobile phone with the emergency number in your contact list.  Ensure it is hidden
  • Always let someone know which route you will take and how long you will be
  • If you get lost, stay where you are
  • Be aware of your surroundings
  • Always take rain gear and a pullover.
  • Take water, sunblock, wear a hat and take a snack
  • Maps: these are available in leading book stores and Tourism offices
  • If you are confronted by a criminal do not resist. Handover your goods

At the Beach

  • Always swim in areas supervised by a lifeguard
  • Never swim alone
  • Do not dive into unfamiliar waters-what may seem deep could be very shallow - feet first is safer
  • Protect your skin from over exposure to UVA and UVB rays by wearing waterproof sunscreen with a high protection factor of 20+. Avoid the sun between the hottest times of the day:11h00-15h00
  • Drink plenty of water regularly to avoid dehydration even if you do not feel thirsty. Your body needs water to keep cool and to replace lost salts through sweating

On the Road

It is recommended that you:

  • Familiarise yourself with local rules of the road
  • Plan your route and fuel consumption in advance
  • Have phone numbers of your destination on hand, in case you get lost
  • Keep the car doors locked at all times, the car windows wound up and any valuables locked in the boot
  • Never pick up strangers or ask them for directions. Rather go to the nearest business or petrol station, if you get lost
  • Pay special attention to speed limits, road signs and traffic markings
  • It is compulsory to carry a translation of your driver's licence, if it has been printed in a foreign language

In the Street

It is recommended that you:

  • Obtain a map, and plan your route before you set out on an excursion
  • Consult your hotel or nearest Visitor Information Centre for a reliable taxi service, if required
  • Always keep your luggage or belongings where you can see it, at any transport hub
  • When crossing the street, use pedestrian crossings where possible and be aware of oncoming motorists at all times. 
  • Explore in groups and stick to well-lit, busy streets, especially at night
  • Please do not give money to street children. If you wish to assist them in a meaningful way, contact any Visitor Information Centre to obtain a list of organisations who would be most grateful for the assistance